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Guide to shopping clearance, open-box, refurbished and Pre-Owned Products on Just Fones.

Please Note: ALL our products are brand new UNLESS otherwise stated.

Just Fones Store provides everyday savings on high-quality, brand-name Phones, electronics, game consoles, computers and accessories. Just Fones also stands behind its products with the Authentic Product Promise, Return & Exchange Promise and warranty coverage, plus purchases are eligible for Just Fones reward points.

Online/Outlet product types.

Just Fones Store offers several types of products, including clearance, open-box, refurbished and pre-owned.

Clearance.

Clearance items are brand-new, factory-sealed products that are end of life or discontinued by the manufacturer.

  • Warranty: Full manufacturer's warranty
  • Return & Exchange Promise: Yes
  • Just Fones Points: Yes

Open-box.

Customers return opened products for a variety of reasons — a gift was the wrong colour or model, or the phone or computer was too big to fit. Some open-box products served as in-store displays & some have just rough/damaged packs. Each open-box product was tested or inspected to verify proper working order and physical appearance, and assigned a condition — Excellent-Certified, Excellent, Satisfactory or Fair. In addition, most open-box products include all parts and accessories (exceptions are noted as part of the product's condition).

Learn more about product conditions in the next section.

  • Warranty: Covered under warranty, exceptions may apply.
  • Return & Exchange Promise: Yes
  • Just Fones reward Points: Yes
  • Just Fones Certified: Yes

Refurbished.

Occasionally, technology misbehaves right out of the box. Other products work as expected, but need some sprucing up (such as a new screen, battery or casing). Refurbished products are repaired and restored to a like-new state (may have minor scratches), either by the manufacturer or a third-party refurbishment company. The products are verified to work properly and include all essential parts and accessories (original or comparable substitutes).

  • Warranty: Most products offer a minimum 90-day warranty unless otherwise noted. See product specifications for warranty details.
  • Return & Exchange Promise: Yes.
  • Just Fones reward Points: Yes.

Pre-owned. (This is Temporarily suspended.)

Pre-owned products have been opened and used (some for days or weeks, others for a month or more), and were typically acquired through the Just Fones Trade-In program.

  • Return & Exchange Promise: Yes
  • Just Fones reward Points: Yes

Pre-owned products are inspected and verified to function properly, cleaned top to bottom, and restored to original factory specifications (as applicable). Pre-owned products may not include all parts and accessories (details are provided for each item), and usually do not have original packaging.

  • Warranty: Products sold by Just Fones often include a limited warranty through Just Fones.
  • Return & Exchange Promise: Yes.
  • Just Fones reward Points: Yes. 

Shop: Clearance | Open-box | Refurbished

 

Product conditions. (Open-box)

Learn what a condition label indicates so you know what to expect when shopping for these products.

Excellent Certified.

Excellent-Certified products have a broken seal & rough/damaged box. Products in this condition are brand new — with no physical flaws, scratches or scuffs — and include the original parts and accessories, as well as the original box.

Excellent.

Excellent products may probably have a broken seal & rough/damaged box and have passed the Just Fones Certified process. Products in Excellent condition are brand new/like brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement).

*Excellent product are typically products returned by our customers within our 1-7 days return/exchanged policy window after purchase for an exchange.

* In addition, the product box was professionally cleaned, then repackaged with care to give you a product box as near to new as possible. Excellent products can be found in Just Fones stores and online.

Satisfactory (in-store Pickup items).

Products in Satisfactory condition show minor to moderate signs of use that affect cosmetic appearance but have no impact on performance. If the product has a screen, it is intact and fully functional, with no visible blemishes in the viewing area. (A Satisfactory product does not include dents, chips, cracks or deep scratches.) In addition, original packaging is typically not present, and nonessential parts or accessories might be missing, such as a commonly available cable or remote (identified on each individual product). Products in Satisfactory condition can be found in Just Fones stores or online for Store Pickup, where the factors mentioned above are accounted for in the savings you'll see.

Fair (in-store pickup items).

Products in Fair condition works as intended, but show more significant scratches, dents or chips — for example, a phone returned to a Just Fones store with a dent or large scratch or a computer with a minor scuff on the screen that doesn't affect viewing quality. Original packaging is typically not included and vital accessories are commonly missing, like a charger or a proprietary cable (identified on each individual product). Products in Fair condition can be found in Just Fones stores or online for Store Pickup, where the factors mentioned above are accounted for in the savings you'll see. If you can accept visible flaws, you'll also realise substantial savings.

***Just Fones Certified.

Just Fones Certified programs involve a rigorous multipoint inspection designed to ensure the highest performance and quality standards. Each product is tested to verify it works like new and is restored to original factory settings, plus all parts are thoroughly cleaned.

Shop online and in-store.

Online.

Justfones.ng offers a wide variety of clearance, open-box, refurbished and pre-owned products in Excellent-Certified and Excellent condition. Items are backed by Just Fones’s Return and Exchange Promise.

In-store.

Our store has a varied selection of these products (including open-box satisfactory and fair conditions). The products are easily distinguished by labels. Each open-box product includes details on the price label regarding its physical appearance, parts and accessories. You can always contact us for answers to your questions and help with choosing the best product for your needs and budget. Items are backed by Just Fones’s Return and Exchange Promise. Products purchased at our in-store sale are final and cannot be returned.

Please Note: ALL our products are brand new UNLESS otherwise stated.